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Businiess name:
The Home Depot
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Review by:
citysearch c.
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Review content:
Went to Home Depot today to return a Pegasus facet that I had purchased several years ago and was told it had a life time warranty and all I would have to do is bring it back to the store for replacement if anything happened to it. Well, had a problem and when I got to Home Depot they said I would have to send it back to Pegasus and they couldn't do anything. Well I was persistent to get a replacement, because I had my kitchen sink all taken apart and need to put things back. After much talking to 2 customer service people and getting no where a lovely lady by the name of Peggy came along and I explained my problem and she was very nice and told me she would work things out with me. She took me over to the faucet area only to find out that Home Depot no longer carries Pegasus kitchen faucets. So, now what?! Peggy told me to pick something else out that was in the same price range and she would do an even exchange. I was so grateful that she was able to help me. She was the nicest person. Very helpful and would highly recommend that anytime you should have an issue with something you've purchased from The Home Depot to go see Peggy. :)
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