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Businiess name:
Tanstel Electronics
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Review by:
citysearch c.
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Review content:
Recently the Geek Squad (Best Buy) arranged for this electronics firm to repair our television. A representative called and provided excellent service in explaining your procedures and scheduling our service. A field technician proved to be very knowledgeable and personable. He tested the main board and found that the power supply board would need to be replaced as well. This required ordering a new board and a second visit to our home. We talked with a customer service representative at their office and she was most helpful. We thought the television might not be repaired for another week. When Aaron was able to get our needed board, he notified us immediately and scheduled the repair for the nest day. A different technician arrived precisely at the scheduled time and skillfully installed the board. He checked to make sure that everything was working to our satisfaction before leaving. He asked us if we had any questions at all. We had our Samsung lcd television repaired a month earlier which was our of warranty and it wasn't at all a good experience with the other servicer. we have been very impressed with the service we received from this company. We will recommend them for anyone needing television repair service.\r
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