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Businiess name:
Ooshirts
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Review by:
citysearch c.
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Review content:
I've never felt compelled to write a review before, but I just have to make sure people know how awful this company is. I placed an order and paid for rush delivery because I needed the shirts by a certain date. After placing my order I called their customer service number to verify that the shirts would be here by the requested date. She said that they would.
The shirts didn't arrive by the date requested. I called their customer service line. No answer. Tried contacting through their help email and received a message back a day later saying they were having a problem with the printer and that they'd check on my order. If you hadn't checked it, how did you know their was a printer problem? If there was a problem, why not contact me earlier?
I have requested a full refund and haven't heard back yet. Just stay away. It's not worth the hassle.
EDIT: They did refund my purchase the following week after several back-and-forth emails and were courteous along the way. It was still bad business to miss the delivery date and not at least notify me of any problems.
If you have ample time and aren't overly concerned about quality I'd say give them a try. However, expect what you pay for and be prepared for possible headaches along the way.
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