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Businiess name:
Heart & Soul
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Review by:
citysearch c.
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Review content:
When my stylist moved out of town, I decided to try Heart & Soul based on reviews I'd seen online. I asked the receptionist for someone with good consultation skills and she suggested Atalie. The salon is very trendy and beautifully decorated and the front desk staff were great. My haircut, on the other hand, was a total disaster. I brought Atalie a picture of a style I wanted and described my criteria for a cut (edgy style, minimal styling time required, keep the length). She said she had a plan and got to work. The haircut I received didn't match any of my requests nor did it resemble the picture I brought in. She spent a half hour styling it (far longer than I have time to recreate myself) and when she was done, my hair resembled a soccer mom with a hair-spray helmet. When I told her the cut wasn't what I wanted, she suggested cutting it more, but I had already lost precious inches I had worked so hard to grow out. I said I would try to style it at home and see if I could make it look acceptable (it looked even worse at home - like Raggedy Andy's hair). She half-heartedly suggested I call her if I wanted to change the cut and she did not apologize. Despite my unhappiness with this cut, I will not return to Atalie to fix my hair - I just don't trust her judgment. Atalie was very nice and I hate to write such a strongly negative review; I just don't want someone to suffer the same fate. Life is too short to cry over a bad haircut.
Pros: Friendly office staff, beautiful atmosphere
Cons: Worst haircut of my life
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