Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Castner's Auto Service Inc
|
|
Review by:
citysearch c.
|
|
Review content:
OK. I hate taking my van to the shop, but I could not figure out what was going on with the noise my van was making. I usually do the work myself, so it pains me a little to do so.
My experience with Castner's Auto actually started with a call to them to ask if they could take a look at my van that day, because I needed it for work ASAP. When Katy Castner answered the phone she was VERY nice and polite (score one for Castner's). She told me to go ahead and bring it in so that they could check it out.
When I got there she continued with her great customer service, and introduced me to Ron Castner (Katy's Husband), who was also very friendly and personable (wow, another point scored for Castner's Auto AND the Castner's too).
Now, to make a long story short, I left my van there and they made the strange sound go away, at a reasonable price too.
Now, the odd icing on the cake. When I went to pick up my van I met Mary, Ron's mom. She rang me up for the work they did, and guess what... she was another genuinely nice lady, that gave great customer service too.
There you have it. Great service, great work, great price and although I don't know them outside of the shop; they seem like a nice family. I appreciate Castner's.
Oh, and two more things. When I asked Ron about why my car was making the noise it was making, he patiently walked me over to the box with the old part in it and explained it to me. Finally, two days later, I got a thank you letter from them... now that's Castner Cool!
Ed
Pros: Great customer service, great work
Cons: Not enough exposure to the main street
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|