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Businiess name:
Uniquely Senise
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Review by:
citysearch c.
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Review content:
My stylist Heather did not do the job I was hoping for (for $40 plus tip-I would have liked to have been ecstatic). Unfortunately I do not like to return to the same stylist for a ""redo"" since they did not do a good job in the first place. Unfortunately when I called to have another stylist fix what was not done correctly I was told I would be chared another $40 since the stylists are contracted. I now have to spend more money on another haircut that should have at least been simple to do (layers are off, both framing my face as well as in the back. I now have to have more inches in the back taken off to make to catch up to the short layers that were cut way too short.) Not at all what I was hoping for-extremely disappointed and by the end of the week will have to pay ANOTHER $30-$40 to correct the errors. My third time there with diff. stylists, will not be back. I found this website looking for an old stylist in Hyde Park that will hopefully help me and decided to write this. If a business does not want these types of reviews then they should at least eat the cost of a bad hair cut and save themselves the humiliation. Anything, a follow-up call or credit would have definitely redeemed them but nothing was offered except an apology. Not good enough. With this recession I suggest you do everything to keep your clients happy. A woman who is loyal to her stylist will refer tons of people. Please rethink your policies-honestly, they make absolutely no sense.\r
Pros: none I can think of
Cons: Lack of customer svc
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