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Businiess name:
Santa Monica Smog Check & Test
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Review by:
citysearch c.
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Review content:
I have been to this smog test only station twice. The first time I had to get a retest for more money. Ask anybody who does smog tests and they will tell you that a retest should be free, no matter what. I took my car to the mechanic before the retest and they didn't do anything to it, they said it should pass. I went back and sure enough it passed. The second experience I went and my car failed. I took it to another station and it passed. I brought it back and they refused to give me a refund because they said anyone can pass depending on how they run the car during the test. This meant that they were making it fail so I had to pay more for a retest. They had poor service and unprofessional customer service. DO NOT GO HERE. A RETEST SHOULD BE FREE. TERRIBLE!
Cons: They failed me on-purpose!
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