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Businiess name:  1-800-Flowers
Review by:  citysearch c.
Review content: 
This Company has changed Management and it shows! They have no customer service!! I was married on Oct 09, 2010 and had decided to go with Flowers of Winter Park and it was a horrible mistake. 5 days before my wedding I was sent an email telling me that the head florist and person I had been working with for 7 months had left the store. I went in for a trial mock-up with the retail manager and the quality was bad and no where near what I had been shown the first time. She had no back up florist and suggested that her mother in law could help put the flowers together. Needless to say I didn't want to go with them since they did not have a trained florist. I had to scramble to find another florist in less than 5 days and she has REFUSED to give me my deposit back and will not return any of my correspondences. Stay far away from Flowers of Winter Park if you're planning a wedding. No bride should have to go through this days before her wedding, it was a nightmare!

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