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Businiess name:
1-800-Flowers
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Review by:
citysearch c.
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Review content:
Worst florist ever!! DO not use 1800Flowers in Winter Park (also known as Blooms of Winter Park). They sent my friend a flower birthday ""cake"", that upon arrival, already looked droopy and wilty. By the next day, some of the flowers browned. I emailed customer service for 1800Flowers who responded within 2 hours with an apology, $20 gift card and a promise to immediately re-send another flower birthday cake. Each day goes by and my friend receives nothing. I keep calling and spoke with Ramona (all 3 times) who assured me it would be taken care of. She apologized and said normally those flower cakes last 3 weeks. The original one did not make it through the weekend. She said she would peronally make it bigger and better and add balloons and chocolates to make up for the first one dying so soon. Each day, another delay. First, there was a delay in obtaining approval from the mgr to re-send delivery; next delay was due to truck delivery with fresh flowers, next delay ""didn't make it on today's truck"". Almost a week later (6 days), another one arrives. Exactly the same arrangement. One balloon attached. Epic fail. DO NOT USE THEM.
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