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Businiess name:
China Bell
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Review by:
citysearch c.
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Review content:
I had done a search for my daughter and I to eat Chinese near my home. I searched online as i like to read reviews before eating somewhere. I came across this place and my daughter had told me that she and a friend had eaten there before and the little lady behind the counter was pleasant. I started reading the review to her which were all bad. They spoke of rude people and bad service. I told my daughter that i would rather not go there because i could only see me in an arguement with them. She convinced me that the food was good and begged to eat there. When we arrived there was a woman in front of us who had just placed her order and she left the bldg to return when the order was ready, we placed an order for about $30, no problem. We were handed a # on a piece of cardbord and we decided to wait in the restaurant. In walks the Mgr and he looked around, then went behind the counter. Next in walks the woman who had placed the order before me. She went to the reg. to pick up her order and was asked for the # on the cardbord paper. The woman explained she no longer had it but just paid with her cc and still had that. The worker proceeded to tell here that it was a 5.95 extra charge for losing the #. Of course she asked for the manager who started screaming at her and told her it was her fault and it was posted below the reg. that the # was a 5.95 add charge if you did not bring it back. They both screamed at each other, she said she was going to call the BBB, he said call whoever you want, call Obama, you are like a 4 yr old child and need to get an education. She screamed that she had a BS and would be back for her food, but did not curse. By that time one of the girls at the reg. walked out to me with my food , i told her about the reviews and how they should tell people when they give them a # to bring it back and she just said I'm sorry you had to see that. This was a lesson learned for my daughter. This showed her the worst possible case of bad customer service. She understands why this restaurant can never get our business again, no matter how the food taste. I give this place No Stars, but it requires 1
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