Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Museum Quality Framing
|
|
Review by:
Chris D.
|
|
Review content:
In a nutshell: very expensive and so-so service. Save yourself time and money and go to Ben Franklin in Redmond. If you want the details, read on:
I went to this store following a 4 stars review of their Woodinville store on Judy's book.
My first impression was good, the designer made great suggestions and put together the elements for framing the 3 small paintings i had brought. It did take quite a while and after almost an hour, i was ready to move on.
The first bad surprise was the price. Over $1,000 for 3 relatively small pieces (e.g. 35 inches square). The framing elements did not seem that special. Having invested an hour of my time, I convinced myself that "you get what you pay for". So i tried to hide my grimace behind a forced smile and told the employee to hit my credit card.
The second bad surprise is when i came back 10 days later to pick up the framed paintings. The first one had a chip in one corner. The second one had a bulge on the front of the frame, visibly from a nail pushing under the surface of the frame. The third one had a smaller problem: the corners of the inner frame (the fillet as it's called) did not meet very well and there was a gap of 2-3 mm.
When i expressed my disappointment, the employee tried to downplay the problems. She explained that it is hard to make things perfect and that after a little while you dont see these tiny defects any more, etc... She patched the chipped corner with some kind of black putty and tried to send me home, suggesting that the flaws would not be visible in normal light. I had to insist to get all 3 corrected.
The good thing about MQF is they advertise a total satisfaction guarantee. So she did take the 3 pieces back and they eventually fixed them.
The next day the store manager called me and apologized. However i had to wait for 2 more weeks before the frames were redone.
All in all, i found that the service is not worth the high price, except maybe for larger expensive pieces. I will not use them again.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|