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Businiess name:
Dawn Moving Inc
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Review by:
citysearch c.
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Review content:
Moving was like a nightmare that wouldnt end. I thought I had contracted with Baltimore Best Movers but it was these people that showed up. We were quoted a 3 hour move at $80 an hour for 3 movers which we were told included all fees and even moving materials. I was working at the hospital and they had strict instructions to call my fiance about the move -- I got 5 phone calls in the space of about 20 minutes because the guys couldnt find that place. These 5 phone calls were also about 45 minutes after when they were supposed to show up. When they got there they had none of the moving materials that we had been promised as part of our moving package had been brought- something I had confirmed over the phone 3 times before the move. Then they broke a ton of my stuff; my fiance literally watched a shelf fall off a precarious pile of our belongings as the mover was moving. The wardrobes that were finally produced at no bar in them so the mover took a piece of a collapsable laundry hamper to use as a bar without asking - needless to say the plastic piece broke. Then they apparently didnt have covers to protect the furniture so they took the handmade quilt off my bed taped it around a piece of furniture - obviously without asking; the quilt was permanently damaged. Even after specific instructions to move furniture in the new place into the same rooms as they had removed it from the old place, we had dining room furniture in the bed room and bed room furniture in the living room and my desk was in the walk in closet. All in all I totaled about $600 worth of damage and that was being really forgiving and they only compensated me about $300 after about 4 weeks of trying to track them down on the phone; as it I finally had to threaten legal action to even get these people on the phone. We are also sure that the movers stole a box of liquor worth another $300, some of which is not replaceable since it was collected from various travels; it was there at the beginning of the move and not when they left. Look out and save yourself the absolute disaster!
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