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Businiess name:
Chen, Tommy H, Md - Tommy H Chen Inc
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Review by:
citysearch c.
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Review content:
I haven't had an appointment with Dr Chen for about three years. After being referred, I set up an appointment which i missed. I called an hour after the appointment time to reschedule. I was grilled as to my location, what freeway I was on etc....I was confused by the line of questioning, but that's not the issue.
Then the woman told me she already marked me as a no show which would cost me $20....I thought, oh well...I tried...
What she then tried to do was the stunning part. She then told me I owed them $15 for an appointment in 2007! I have never heard from them in over three years. I paid my $15 copayment at the time of my appt - see other comments on how they only take cash etc...-so how could this be?
I told her I never got a bill - how can I owe money? She proceeded to explain how they don't chase down money that small...but that I owed it to them because of some insurance reimbursement issue....
I told her she's got to be kidding and that I wasn't going to pay a 3 year old, unsubstantiated, unbilled claim. She proceeded to challenge me and tell me how she was going to send me to collections...
I came home - read the following comments and was shocked that I even considered using these folks as a health care provider.
The comments are incredibly consistent so I felt that I should warn people too...things here have not changed. There are plenty of other dermatologists out there. I would recommend using someone else. I, for sure, will never provide another dime to this organization.
Stunning
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