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Businiess name:
Hansen Funeral Home
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Review by:
citysearch c.
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Review content:
Hansen's Funeral Home IS the most unprofessional, rude people I have ever dealt with in my life! \r
We buried my 50 yr old mother, mother to 11 children ages 28 (me) to 5 yrs.\r
They were absolutely careless with the flowers my 17 year old sister delicately had made to go on my mother's casket, and broke many of them off and then lied to my sister about it when she had seen it happen. They let delivered flowers sit and wilt in the cold until my family decided to bring them in. They said ""we didn't want to ask the people to move, and there's too many people"". They never greeted or directed our guests during the viewing time. When there was supposed to be private, family time, they kicked us out. They made her look horrible, and NOTHING like the picture that was given to them. They didn't dye her hair when they said they would. They didn't put any sort of makeup on her EXCEPT for orange lipstick- again, NOTHING like the picture, and they told us she didn't need shoes on her feet! My mother LOVED her shoes and wanted to be buried w/ shoes on her feet. Also, they didn't set her jaw straight, which made her look menacing, which she was not as a person. On the day of the funeral, after the ceremony was finished they wouldn't let anyone walk down and pay respects to my grandparents or any of my siblings or I. My cousins had to barrel through the funeral director so they could give each of us hugs. I was the last one at the casket before they closed the casket. I was there for maybe 30 seconds before the funeral director rudely told me to ""wrap it up lady, we're on a time schedule"". I didn't move, stayed standing before my mother, and this guy stood over me breathing down my neck the whole time. These people have no idea how upset they have made my family. I will forever tell people this story in hopes they will never use this place to care for them in their time of need & comfort.
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