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Businiess name:
Spa Fitness & Wellness Ctr
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Review by:
citysearch c.
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Review content:
Since I am not a member of this gym, I can't attest to the pros or cons. I can, however, say that I checked out the facilities tonight and they are nice...a little too nice (or upscale) for my tastes - the word ""fake"" comes to mind. At first they wouldn't let me tour the facilities without presenting an ID, but as I was about to leave this policy magically disappeared and the salesgirl took me on a guided tour anyway. Then I had to wait for her manager to give me the rundown of membership fees. The manager offered to waive the $150 membership fee (which is over and above a monthly fee of $75, or $50 for the military) if I signed on the dotted line right then. I have to say that signing a 3-year contract is a lot to ask of someone who hasn't even tried your services. That's like McDonald's requiring you to sign a 3-year contract before you've tried their food; but a much more expensive mistake, I assure you. \r
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My husband and I have an agreement not to sign any contracts before discussing it with each other (good policy for married couples, by the way), and when I told the manager this he tried to get me to sign anyway. He wanted me to break a promise to my husband, which was a complete turn-off. He said that I could just sign and cancel within 3 days if my husband didn't like the contract (no written proof, by the way); and when I asked for a contract to take home and review it wasn't provided. The manager then said he didn't need my business but he knew how awesome his gym was - well, if your gym is so amazing people will continue to come whether they're forced into a contract or not. Meaning, scrap the contract (or at least reduce it to a year) and let your reputation speak for itself. Loyal clientele are built on a foundation of trust, which I didn't see in their policies. \r
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By the way, I did get him to extend the $150 membership waiver for a week, so I could talk to my husband first, which means nothing there is set in stone (at least not for them). But after reading these reviews, I'll find somewhere else to go. It's not worth the hassle.
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