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Businiess name:
Spa Fitness & Wellness Ctr
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Review by:
citysearch c.
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Review content:
DO NOT, and I repeat DO NOT sign a contract with this gym!!! My husband and I made that mistake after a recommendation from a friend of ours. We wished that we never would have listened to him! Before we even signed the contract with them. We made sure we would be able to get out of the contract or at least freeze the contract if he deployed and I move back home. They said yes, well this was a BIG FAT LIE!!! When it came time for my husband to deploy they said we needed to go talk to the company that takes care of the contracts/billing. When we went to talk to them they said that we could not freeze the contracts and that they couldn't talk about it anymore without an appointment. They only do appointments on Thu. between certain times. Then when we asked them for one they could not get us one before we left. And didn't even try to fit us in! So I ended up having to deal with them over the phone. I would have rather had my teeth drilled with no meds than deal with these people! After a long drawn out talk and argument. I found out that they will nether freeze nor cancel my husbands contract. And that we still had to pay even though he was over seas. They said that they reimburse you by letting you use the gym for the amount of time you were gone, after you are done paying for your contract. So we ended up having to pay for my husbands contract for almost 2 years before we could get out of it. To which we had to pay our way out and nothing was taken out of the total payment for the time that he had been gone that we paid for. Not only did we have these problems with his contract, but it took me almost 2 months or so to get out of my contract. That is with me living across the U.S. no where near a Spa gym and with the right documentation. We do not recommend this gym to anyone. In fact we tell anyone that asks to STAY AS FAR AWAY AS POSSIBLE!!! For the good of your sanity and your pocket book, STAY FAR AWAY AND DO NOT SIGN ANY TYPE OF CONTRACT WITH THESE PEOPLE!!!
Pros: I don't think there were any!
Cons: Way over priced, a pain in the rear end, not worth the trouble!
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