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Businiess name:
Trails At Crystal Park
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Review by:
citysearch c.
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Review content:
OK so where do I begin... I moved to round rock while my husband was deployed for a year and chose this apartment because of location and it was pretty on the inside. Little did I know I would have the worst experience of my life. Not only could you hear every single thing like closing of cabinets and drawers but you can hear kids screaming and running in front of windows and babies crying all through the night. They say its a ""green community"" yet there were gaps in the front door jams. So apart from the stupid way the buildings were built, I had the worst time getting out of my lease. When I first moved in, I let the staff know that i was only going to be living here for a year while my husband was deployed and even put him on the lease because it was his imcome paying for it... Everything was fine and dandy, I made sure there was a military clause because you never know with the army and proceeded to move in. I was probably one of the queitest residents. I never made a peep and always paid my rent on time. So 9 months go by with my disapointment only being the way the apartment was built until we get word that we have to move back to our army post that we came from. To make my long story shorter,I went in there to submit my paperwork to break my lease and they were the rudest stuck up people i have ever met. After telling me that my reason was not good enough to break my lease even after i gave them all the documents they asked for and submitted, they never responded to me until i had to continue to go in there and demand an emplaination. Liza claims to be the manager and she had grown up in the military life yet when i handed her my orders she had no clue what they were...wow! I wouldnt want anyone to live here and if your military then i would def. look elswhere unless you get everything in writing.After raising enough hell they finally just made me leave and said they no longer wanted me to live there which was the best news i had heard the entire time i was there. What a bunch of losers!
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