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Businiess name:
Tiger Oak Publications Inc
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Review by:
citysearch c.
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Review content:
AZ Bride Mag is horrible. Kedra (sales) was so nice and always professional BEFORE I signed a contract to run print and web ads. AFTER is a completely different story.
My web ad was supposed to run in May, it's now June 10 and still nothing! I sent the ad in well before deadline, and I have sent 2 follow up emails since, inquiring where my ad is. I even emailed their web department, Anna and Megan and still no reply!
Funny how before I signed with them to advertise, Kedra would reply almost immediately, never took more than 24hrs to get back to me. Now it's been a week since my last follow up email and still nothing. They have charged me for the full amount and STILL I HAVE NO AD ANYWHERE!
What a HUGE disappointment. Just VERY poor business practice. I was quite happy to have the ad run in June (a whole month late), but since no one has gotten back to me I guess I have to reverse the charges.
I highly recommend NOT advertising with them if you are a vendor in Arizona. They will be nice to get your money, then no contact after.
Cons: poor customer service after you sign
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