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Businiess name:
Lola's Lakehouse
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Review by:
citysearch c.
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Review content:
Last night my boyfriend and I ate at Lola's Lakehouse for the first time. We had driven out to Waconia from Bloomington to get away and explore a new area. I had ordered the Balsamic chicken sandwich, not realizing that it came with some type of goat cheese on it. I had tried goat cheese one other time and really did not like it. I was going to just pull the chicken off and it it plain, but my boyfriend knew that I was really disappointed. He called our server over and explained the situation, asking if I could order something else. The server was apologetic and let me order the fish and chips, which was the other item that I had been thinking about ordering. He was really nice about it and did not make me feel bad for wanting something else. My replacement order arrived within 10 minutes and the server checked back with me right away to see if I was happy with it. It was really good fish and I would definitely order it again. A short time later, the manager came over to check in with me. He informed me that he not only took the sandwich from my bill, but that he was not going to charge me for the replacement meal. They went above and beyond what I had expected, because I would have paid for one of the meals. We will definitely make the drive again to eat there again.
Pros: They make sure that you leave happy
Cons: small menu selection
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