Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Superfine
|
|
Review by:
citysearch c.
|
|
Review content:
We live in Brooklyn Heights and try to be big supporters of our neighborhood businesses. We were thrilled to stumble upon Superfine and excited to bring my in-laws to the restaurant for Sunday brunch. Equally exciting is the fact that they take brunch reservations so we were fans even before the first bite.\r
\r
We got to the restaurant about 15 minutes early and were greeted by a very nice hostess wearing a very hot cashmere hat. She sat us almost immediately and things were off to a great start. Our server was a nice hipster with an infectious smile and enough enthusiasm to make him charming but not so much that we felt like we were in a theme park restaurant. We ordered, our food came, we ate and it was delicious. We ordered desert, the bill came and then the wheels came off the car!\r
\r
As soon as we signed the credit card receipt (I was still drinking my coffee and we still had a bottle of water on the table) the manager (a tall thin guy with curly-ish hair) came over and told us that the next reservation was there and that we needed to get up. Can you believe that someone would be so tacky as to actually come over while we were still sitting and to say something like that. We hadn't even been there for an hour and were told to literally get up!\r
\r
We communicated our frustration to the hostess and she offered some type of lame excuse about the art fair and their being busy and overbooked, blah blah blah. She also offered to buy us a round of drinks as a peace offering. NO THANKS! \r
\r
I think this restaurant has a lot going for it and am glad it's around but I think the management should re-think their customer service strategy and/or get a freakin' clue. It's not rocket science, it's common sense! You don't do that. . .EVER!\r
\r
Not sure we'll go back but try it. The food is good. The atmosphere is cool. The manager IS A JACK.....!
Pros: Food
Cons: Management
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|