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Businiess name:
Superfine
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Review by:
citysearch c.
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Review content:
I have been living in Dumbo for almost four years, and have been sporadically eating at Superfine for years. Sporadically because while the food is usually good, the service is awful and the food is overpriced. However it's close by and the atmosphere is great. That said I will now never go back.
Two weeks ago I reserved a table for 10 for 1:45 Sunday brunch. We had an elderly person and two babies in my party and for some reason they kept us waiting for 45 minutes for a table. The hostess, who is consistently rude every time I've ever eaten there, told me that the party at the table she reserved for me was there for over 2 hours despite the fact that they had a 1.5 hour time limit. So I said, ""Well, if you have a 1.5 hour time limit then why are they still there?"" She shot me a look and said ""Because they got here early."" Huh?? To which she then said ""Anyway, I didn't make the reservation so that's why this is happening."" I said, ""I'm sorry, but how would that have made a difference?
She said, ""Because I know who eats here and how long they take."" HUH?? She shot me another awful look and walked away.
It wasnt until my father approached the manager that we finally got seated, at a table for SIX! They crammed the seats around and it was only after we ordered 4 bloody mary's that they said they were on the house. Gee, thanks.
We all ordered and when our food came it was clear to all of us that they were running out of food. Instead of telling us this they just eliminated ingredients from our order - instead of mozzarella in an omelette (as the special of the day suggested) there was cheddar. And barely any potatoes - seriously, it was like 3 slices of potato per plate. A total mess. My sister ordered the special pancakes which were with apple and currant compote. What she got were plain pancakes. She told the waiter, he took them away and in five minutes came back with the same plate with a three slices of apple on top.
I'm sorry but this was the single worst brunch experience I've ever had. With no real apologies from the staff for the wait OR the horrible food. I never complain about a thing but this was beyond. DO NOT GO.
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