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Businiess name:
New Age Cleaners
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Review by:
citysearch c.
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Review content:
I took some clothes to this place to be laundered and pressed and had to take some pants back because they were dirtier than when i took them there. Not only was she not apologetic, when a friend went to pick them up, she said she could not find them. Over the phone, I told her my name and even the brand of pants I had dropped off and she was POSTIVE they weren't there. When I showed up at the store (after having to leave work because they close earlier than they advertise) to figure all of this out, she promptly produces them, saying she thought they were men's pants (they are from a women's only clothing store). She was very unapologetic even when she thought she had misplaced them. It never occurred to her to look in the back because I didn't tell her they were ""do over"" instead of ""first time around"" pants. It was just WAY too much of a hassle to get a pair of pants laundered and pressed....and they STILL were not clean or neatly pressed. I was turned off by her nonchalant and unapologetic attitude AND the terrible job they did. it should not be that big of a hassle to get your clothes cleaned.
Pros: near my apartment
Cons: terrible customer service and laundering service
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