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Businiess name:
Chase Chicago Limousine, Inc.
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Review by:
citysearch c.
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Review content:
THE LIMO SERVICE LEFT WITHOUT THE BRIDE. I have never written a review before but I have to let all the brides out there know what a mistake it will be if you use this service. we ordered this limo to pick my bridesmaids, mother of the bride, and myself up and take us 15 minutes to the church. The limo came at 12:00 and told us that they have a waiting period of 15 minutes and that they would charge us for every additional minute that the limo driver had to wait. We told the company that we would be down there around 12:15 to 12:30 but we ordered the limo early just in case it was running late. We got down there at 12:20 and there is no limo, my soon to be husband called me and told me the limo was planning on leaving in 5 minutes and to get downstairs from the hotel ASAP but I was already outside... they lied! The limo was already gone and we were waiting outside stranded. my husband called back and begged him to turn back around and he never did and said that he couldn't because he would miss his other appointment. So in the end I took a cab to the church, had red eyes from crying, and it was a truly awful way to start off my wedding. Please don't use them because I would not wish this on any bride, they obviously have no concern for their costumers and their feelings. They went against their contractual agreement to wait and charge us for additional minutes... and in the end the company still tried to charge us for the pick up.
Pros: I wouldn't know since he left without us on my wedding day
Cons: Left without the bride, unreliable, unprofessional, liars
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