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Businiess name:
Victoria's Sweets Bakery and Cafe'
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Review by:
citysearch c.
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Review content:
My fiance and I have had two horrible experiences with Victoria's Sweets Bakery. In April of 06 we went for a cake tasting. Our consultant gave us our cake samples (3 sample of 0.5"" thick by 3"" long, with three small dollops of icing) and a dirty book of pictures to flip through while she attended to another couple who had showed up early for their appointment (we were on time). After explicitly telling our consultant we did not want fruit filling, she kept pushing a strawberry filling (3 or 4 tims) because she felt it was nice and light for the summertime. During the design of the cake, we mentioned that we did not want fresh flowers decorating the outside. While she verbally acknowledged our request, she was drawing fresh flowers spiraling outside of the cake. Clearly, she was either distracted or incompetent in her ability to translate our preferences in the design process. Because of this experience we chose to order our wedding cake from another local vendor who more than capable of providing us with our preferences. \r
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My fiance and I were also interested in ordering iced sugar cookies as our wedding favor. The fist time I stopped by Victoria's Sweets to purchase a sample cookie, they did not have any in their case. When I inquired about a sample & explained my needs, the girl helping me decilined to arrange for a small sample order of 2 cookies to be made. She could not tell me when they'd have cookies made for general purchase, nor would she take my phone number to call me when they were available. On the second occassion that I stopped by to purchase a sample, there were three iced sugar cookies in the case. I again explained my needs and after I purchasing the cookie, the girl told me that the cookie wouldn't be a very good sample because it ""wasn't fresh."" I couldn't believe the girl charged me over two dollars for a STALE cookie that was hard as a rock. We will never do business with Victoria's sweets again!
Cons: banker's hours, terrible service, stale cookies
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