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Businiess name:
Castro's Bar And Grill
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Review by:
citysearch c.
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Review content:
We came here with a group of about 12 people, and while there were only a max of 3 other tables being served, this apparently completely overwhelmed them. The server spilled red wine on our friend's shirt, forgot to bring out the salad that came out with a steak, and entrees weren't brought out anywhere near the same time. Additionally, they let us know that one of our friend's meal was prepared incorrectly, so she had to wait while the rest of us ate. While they did give our friend $30 cash to replace the shirt and didn't charge her for her meal or any of the drinks she had ordered, this still doesn't excuse the wait staff from the fact that we were at a ""classy"" place and good service is naturally expected. Aside from spilling shirt staining beverages and forgetting to bring food and screwing up people's orders, another down side is the fact that this place ran out of certain food and drink items. Is it just me or should a restaurant be prepared for a dinner rush? On another note, while dining out at this place we heard screaming and yelling coming from the kitchen. Wait staff gone wild video or... inappropriate? You be the judge. \r
\r
Most of the food was decent but not worth the price, but definitely avoid the jambalaya wrap. The pasta quandary dish was alright. Stay away from the Reuben, the bread is hard and stale. It really is luck of the draw with this place as far as dishes go. Be brave. At least the cheesecake was good :)
Pros: Manager will take care of you if you are unsatisfied with your experience. Cheescake is tasty!
Cons: Service, sandwiches, wraps
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