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Businiess name:
Purcella Services, LLC
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Review by:
citysearch c.
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Review content:
Hello I am writing this review to let people know what kind of experience I had with Jeff Purcella and His company. In the past my husband who recently passed away was always the one to handle such things as hiring people to do work, repairs etc on our home So naturally when my furnace stopped working recently I had no Idea who to call. I looked in the phone book and called a local furnace repair company to see what I could do. They came out and explained to me that my furnace was beyond repair and offered to replace my furnace for almost $6000.00 but they were going to credit the $439.65 for the service call if I used them to install the new furnace. I felt like I was being taken advantage of to tell you the truth so I told him I would have to call him after some thought. The very next morning my furnace was out again. I called my neighbor who recently had has there furnace replaced and was very happy with both the work and price the Purcella Services offered. Of course it was Sunday so I never expected them to return my call until Monday. They returned my call within 30 minutes. I was very surprised when they offered to come and see if they could get me some heat going and look over the furnace to see if something could be done. Joseph Purcella was there by 12:30 that afternoon. After looking my furnace over he explained to problem with the furnace and why it needed to be replaced. When he quoted me the price I thought he made a mistake. He was more than $2000.00 less but he assured me the price was correct. He was able to get the furnace going. So I scheduled them to come and install the furnace Monday morning. When they arrived we found the water heater was leaking. I was almost in tears I could barely afford the furnace let alone replace the water heater. Joseph went outside I guess he called his father and he told me not to worry that they would install a new water heater for cost they did not charge me anything for the installation. Thank you Jeff Purcella and company for being compassionate and kindhearted. And above all honest. \r
Martha\r
Pros: Honest
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