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Businiess name:
Joe's Computer Shop
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Review by:
citysearch c.
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Review content:
Last year around February I was in the market for a new computer. I did my research on this brand and that brand before looking into having one built. This shop had some great reviews, so I gave them a call. I went into their shop, placed my order, and before long I was coming to pick up my new computer--built to my needs and specifications for a good price. I'm very happy with my desktop from them. You don't get a ""service plan"" for one or two years pushed on you either like you would at a retail store. Instead, all the individual parts are warranteed for several years (I think the shortest warranty was 3 years). My cruddy monitor then went out on me from my old computer, and I went back to them and bought an inexpensive used one. A few months ago I had some trouble with a part (can't remember which one), and I took it in. They replaced it at no charge. Just a few days ago, I tripped going to answer my phone and spilled milk on my laptop. Of course, it started to act up on me. I contacted them and told them what happened and asked if they had any used laptops that would suit my needs (I don't require much in a laptop). She said they did (for a *great* price compared to others I'd looked at), but to let her try changing out the keyboard in my old one first. I took it in today, and she had the keyboard changed out, and I've got no more problems with it. She could have saved herself the extra work and sold a laptop. Instead, she saved me some money and got my old one working in no time. I'm very happy with the service I've received from them whenever I've dealt with them, and I would recommend them to anyone who either needs some work done on their computer or needs a new one.
Pros: Great service, go above and beyond to help their customers, good computers, customization.
Cons: They're a small business, so it's just the two of them. If people find out how great they are, they might get too busy. Limited business hours (will stay a little late, though).
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