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Businiess name:
Doug Justus Auto Ctr
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Review by:
citysearch c.
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Review content:
As soon as we left Knoxville with our Expedition that was bought in June, the transmission light came on and with in 2 days the check engine light was on. Unfortunately, since June- we have replaced the transmission, AC compressor, and now the front and back brakes. \r
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When speaking with Brandon at Doug Justus, he said that my father signed ""as is"" and what did he expect when he bought an older car with high mileage. I would hope that Doug Justus would not sell a car with a bad transmission, AC compressor and bad brakes. It appears that the lights had been tripped long enough to sell it for over $5000. By the way, this Expedition was at the front of the lot by the road. Brandon acted like it was a piece of junk in the back and sounded surprised that we didn't know we would have to be paying over $3000 fix it. Horrible customer service. No compassion... nothing!! During this time, my father had a massive heart attack and was in critical condition. After telling Brandon that my dad was in the hospital, the response I got was ""oh, that sucks!"" Thanks for your honesty and compassion. \r
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My father trusted that Doug Justus' mechanics had gone through the car and was in great shape, which is what he was told. Do not buy a car from these crooks!
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