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Businiess name:
Pit Stop Automotive Repair & Auto Body
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Review by:
citysearch c.
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Review content:
I'm new in town and upon finding that I needed my car looked at asap, a friend told me that they had seen Pit Automotive - it was on their way to work. Not knowing any alternatives and because this was close, I took the car in.\r
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The problem was obvious, so discovering it wasn't the problem. Fixing it was another story. I was told the work would take 24 hours and after agreeing to a price I headed home. (I later discovered that the price was 3-4 times what it should have been but I really needed the car fixed so I let it go.) The next day I got a call saying that in order to do the repair they were going to have to move some other parts which would cause a lot of damage and, needless to say, a much higher bill.\r
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At this point I became suspicious and called my old mechanic who told me that it's completely unnecessary to move any other parts and that the job never takes more than a couple hours - even in old, beat-up cars. When I called Pit Automotive to check the status and make sure they weren't moving anything unnecessarily, I spoke to someone else who's response was ""We never move that!"" At this point he questioned the mechanic working on the car who shouted back ""of course we're not!"" It was obvious that the owner (who I spoke with originally), had tried to scam me.\r
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A WEEK later, and with a much lighter wallet, I got my car back - and now the engine light's on. (It hadn't been on when I took it in.) My recommendation? STAY AWAY.
Pros: Polite (so much so you don't immediately realize they're ripping you off)
Cons: Bad repairs, made up problems and inflated prices
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