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Businiess name:
Loccino Italian Grill
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Review by:
citysearch c.
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Review content:
Used to be regular customers until the second bad experience. Both experiences involve under cooked steak, poor service and non-existent, uninterested management. Ordered steak medium and well done, got them both rare. First time manager did not make an appearance, no real remedy other than waitress apologetic. Ok. Second time same thing, undercooked steak after waiting 40 minutes. I believe this was due to the waitress forgetting that she already served the salad, as she brought us another round 15 minutes after finishing the first round. I told the wife, it was going to be a long night. Finally got my steak after 40 minutes sans a proper steak knife. Half way through the steak, the meat began looking like raw meat. Perfect. Im done, steak is still moo'ing. Manager did make an appearance this time, but get this he just puts the bill on the table without a word and leaves to attend to his drink in his hand! No adjustment, no apology. I prefered the no show last time around! Wow, there are too many resturants with much better food, and better variety to be conducting business like this!! Wifes pasta was very mediocre, we left both our plates have full and paid full price.
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