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Businiess name:
Life Time Fitness
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Review by:
citysearch c.
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Review content:
I was a member at Life Time for over a year. While I was there the gym was fine, facilities were always clean, I was always able to get a machine and had no complaints to speak of. It was pretty overpriced ($60 a month vs. $30 for nearly every other gym in Columbus). But, for what it offered it was probably worth a little more.
I moved away from Columbus over a year ago and finally got around to canceling my membership in July of 2011 (I was a procrastinator, it happens). Around November I looked at my credit card statement and saw a charge from Life Time. I was sort of confused, but I checked my billing statements and they had continued charging me for months after July. I immediately notified my bank, who researched the issue, charged back the last 4 months worth of charges and notified Life Time to discontinue charging my account. I'm not sure what happened with my original cancelation--but my bank resolved it easily and I had no worries at that point.
3 months later I received notification from Life Time that my bill is now almost $200 and 90 days past due. Why they (again) ignored notification to cancel my account is beyond me. I've filed a complaint with the Better Business Bureau and will--obviously--never waste my time, money or energy with a Life Time fitness again. I suggest everyone else do the same.
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