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Businiess name:
Dukes Smokehouse
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Review by:
citysearch c.
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Review content:
We used Duke's catering for a party. I can say the food was good. Coordinating with Duke's was very a bad experience. They were $4 more a plate than a favorite Austin BBQ joint. So pricing was very high in comparison. I still used them because the party was located in Georgetown. They would not leave the excess food and said it was a violation of health code laws. This is not true because other caters leave food. You pay for a certain number of guests and the food for that number of guests should be yours. There is no health reason that it should not be. I think/hope the law prohibits Duke's from taking it back to the restaurant and reselling it after it has travel by auto round trip, been out on a table without a sneeze guard. They also added an optional 12% gratuity on my credit card/invoice without permission or even mentioning it to me in all the communications. I have had 12 years of experience in restaurants, catered parties for the president and faculty at South Western University and have many events catered in my home over the years. Duke's has been my biggest disappointment.
Pros: Food was good
Cons: lack of ethics
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