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Businiess name:
Rentals Unlimited
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Review by:
citysearch c.
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Review content:
i had used this company last year for a party and the owner, keith, was horrible, he brought me tents and told me i had to put them up myself even though that was not the original agreement. i decided to give them another chance for a party i am having this month so i had called and spoken to the owner, keith, and he had given me a quote. i found a better price for a moonbounce and asked them to match that price and then i called and spoke to Melissa and she told me to get the name of the person who gave me the quote and she would match it, when i called her back with the info she had a fit and told me the price had gone up by $200!!! when i asked her why it went up, she said because they had decided to give me a discount and that they were taking that back, when i asked to speak with Keith, she said he had gone out and hung up on me. i called back and asked to speak with keith again and when i gave my name they said he was out again. i called back today to ask if i could get my original quote again and Melissa once again told me that she wouldn't do anything to change it. i was very disappointed and will not be using them ever again!! i have gone ahead to book my party with another company who actually wants the business.
Cons: very rude, unprofessional service
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