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Businiess name:
Ethan Allen
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Review by:
citysearch c.
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Review content:
Deplorable customer service. The manager, Bill, is confrontational and disrespectful. I spent over $30,000 there in one year to furnish my new home. My last project was for rods and draperies for french door units in my family room. The sales rep made a mistake in measuring which resulted in the rods being too short. The short rods would have made the drapery fabric overlap the functioning doors, preventing me from using the doors. These are doors that we use a multitude of times throughout the day. When I brought it to their attention they would not accept responsibility for the mistake and I was told that I could not have my money back. I chose to pay more money to deal with Ethan Allen because of the their in-home measuring service. What good is the service if they will not stand behind their work? You'd be a fool to do business with them.
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