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Businiess name:
Performance Service & Parts
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Review by:
citysearch c.
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Review content:
Well,
I have had my share of nightmares with my local dealership over the past few years even after being a loyal customer through their sales staff. A friend told me about a place in Dobbs Ferry that I should try.Well sure enough I wasn't going back to the dealer again.So I took their phone # and put it in my phone just in case because I do live in the local area.Well one day I had a car accident and I gave performance a try.I gave them a call and they said we will be glad to help you just bring your car in anytime and someone will be available to give you a free estimate for repairs.Sure enough it was May 20th that I decided to drive my car to Performance.I parked in front of their storefront and went inside.I met this very friendly service man named Dave.He had asked me a few questions regarding insurance and so forth.Next thing you know I was greeted by the owner him self,Karl Kaye.I have never been so delighted to be able to have an estimate yet have it explained in detail so well.I had mentioned to Karl that I had a budget and he stated let me see what I can do for you.Well needless to say my repairs were estimated at 1,750.00.I was very excited because the last estimate I had I had was quoted at $500.00 more.Right their I was saving.He explained that the car would be better than it was before the accident.I was very happy to hear that.With that being said I decided to make an appointment to have my car repaired.I brought it in the next day and the day after it was finished! I was literally astounded .Karl brought the car up to where I originally went to and that was the service area.He had asked me to come outside and check my vehicle over to make sure I was happy.Sure enough after looking at the quality that was performed I was indeed very happy.When I went back inside to pay, Dave gave me a free oil change to use on any car,anytime just for giving them the opportunity to work on my car.Well in the midst of things I just so happened to need a tuneup.I had asked if I could bring my car in for a once over.It turned out that I was able to bring my car in two days after the bodywork.I'll tell you this...I got my free oil change which was very nice.The day my car was their I found out that I needed some,not alot of work done.They replaced my front brakes and rotors and performed a tune-up and a fuel injection service.After the work was performed my car felt like it was new ..once again-Thank you performance! You have a loyal customer from now on.I will make sure my friends no where to come for whatever their car may need.
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