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Businiess name:
Bogart's Charhouse
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Review by:
citysearch c.
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Review content:
On May 8, 2010 I was at Bogurts for my graduation, birthday, mother's day with a party of 12 people. We arrived a approximately a hour and and half early. These reservation were made two weeks prior.\r
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The reservations were made for 7:30 pm, at 8:30 we were still in the bar waiting, I spoke with the manager who stated that the party before us was approximately a hour late, the manager offered to place us at two different tables, which was totally unacceptable. The manager was not accomodating at all, he showed no concern for the situation. \r
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The waitress, brought out the meat and approximately 10 minutes later returned with the baked potatoes. We had three different checks on one of the checks it should have been charged the eighteen percent gratuity it was for six people but she charged the other two people eighteen percent also. I called the next day and to this day which is 05/20/10 we have not received a call back.\r
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I have never received this type of service from Bogarts, but in the future I will not consider you in the future, we have always come to Bogurts for special events.\r
Pros: Great Food
Cons: Untimely wait even though we made a reservation.
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