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Businiess name:
Boulder Glass
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Review by:
citysearch c.
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Review content:
I dropped off a small project (I just needed a 1' oval cut for a wood burning stove.) on Tuesday afternoon. He said it would be ready by 6:00, it wasn't. He said it would be ready on Wednesday, never called. I called and left 2 messages on Thursday, no answer; no return call. On Friday morning I called and he said he'd have it ready on Saturday. When I explained I can't use my stove (the weekend of the 0 degree temperatures) until I get the door back, he said he'd have it ready that afternoon. Once again, he never called and wouldn't answer his phone. The guy installing my stove called, too. No return call that time, either. When I called Saturday morning he appologized and said it would be ready that afternoon--said he was ""almost finished with it"". I went by to pick it up at 1:30 and he said he hadn't even started on it yet. I promptly picked up my stove door and will take it somewhere else. A job that was orginially quoted at being ready in 5 hours wasn't ready 96 hours later. I strongly advise NOT to use Boulder Glass. I've learned my lesson!
Cons: doesn't return phone messages, long drive to the location (then, there's no sign or anything- It looked like he lived in the workshop), made promises he couldn't keep, unprofessional,
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