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Businiess name:  Restaurant Jean-Louis
Review by:  citysearch c.
Review content: 
We went to this place for Valentine's day dinner. It was a prix fixe menu shockingly priced at $125 per person, so we went with rather high expectations and the hope that maybe we'd found a really good restaurant that didn't require is to drive all the way to NYC. Not many restaurants in this area have the guts to throw a number like that at you, so we assumed we could expect impeccable service, excellent food, and exceptional ambiance. Let me put it this way: We will continue to drive to NYC for special dinners. The dinner had the form and appearance of fine dining, but not much of the substance. The evening was proof that good food requires more than pretention. Just because you can print out a menu in french, bring courses in tiny portions, and use expensive ingredients, it doesn't mean you can create a good experience. Places in NYC that try to pull the wool over you like this get shut down right quick, but here in Greenwich, this place is flying under the radar. The service was shockingly poor--alternatively aggressive and passive, lacking in tact, non-responsive, intrusive, uninformed and unwelcoming. The decor was surprisingly cheesy (e.g., excessive references to France incl. a French flag, votives with imprints of french scenery, french music in the b.g.). A great deal of the disappointment might have been avoided if the food was good, but alas it was not so great (e.g., lukewarm entrees, indistinguishable sauces and garnishes, soggy veggies, unremarkable presentation, and no sense of progression from course to course). Having just been to a beautiful restaurant in Paris where everything was superb (Taillevent), this place left us wishing that we had just gone to the Thai place next door and left our lovely french dining memories intact. Pros: The Holy Grail of fine dining in Greenwich. Cons: THE HOLY GRAIL DOES NOT EXIST.

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