Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
A+ Appliance
|
|
Review by:
citysearch c.
|
|
Review content:
If I could give negative stars, I would. Apparently these crooks have contracts with the big name appliance manufacturers and the large home improvement stores and we're at their mercy.
They give you time windows of 5 hours and either don't show up, or show up outside of the time they quoted you.
God forbid they ask you if your appliance is still under warranty and it's not. They practically hang up on you.
The women who answer the phones are rude, condescending and unapologetic. They lost my warranty information I faxed them the first time I called them. Then they lost the work authorization that Whirlpool faxed them the second time they came out and my appliance was no longer under warranty, but Whirlpool agreed to pay for the parts.
I called A Plus to see what it would cost. I was quoted $89 for the visit plus the price of parts. ""Just a flat labor fee of $89 and the cost of parts?"", I asked for clarification? ""Yes"", she confirmed.
Whirlpool agreed to pay for parts, but I got a call from A Plus saying I owed them $149. This after I took the day off work and their repairman (they have only 1?) went home sick after I waited 2 hours already for him to get there. He showed up the next day which was a Saturday.
I insisted to the woman who called to extort the money, I was categorically quoted a top cost of $89, to which the combative woman threatened to put me in collections if I didn't pay the whole amount.
I will pay the money then forward to the executive offices of Whirlpool (which is who agreed to pay for the replacement parts after I made it all the way to their executive officers) a copy of the invoice as well as a report on A Plus with a strong suggestion they discontinue using them for their service calls.
I think I know what the ""A"" in A Plus stands for...
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|