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Businiess name:
Sonora Veterinary Specialists
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Review by:
citysearch c.
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Review content:
I found my Labrador Retriever Tonka was in his kennel covered in vomit and urine and I was very worried. I took him outside and realized he was peeing blood .Not a hint of blood,pure blood. I immediatly called my vet and it went to a message center refering me to call Sonora Veterinary Clinic in case of emergency. I called them right away and began having histerics and crying because I was so worried about my Tonka (he's the baby of my house-only 10 months old). I came in right away (I had to call her again cuz I was a little distracted and she steered me in). I was seen right away and Tonka's vet (Dr. Linney)came in and asked a lot of questions and then explained what he thought was a good first step and we took it from there. He never even talked about any other procedure until we had results and had disscussed the previous test and the next step was needed. Everytime I called I was connected to only the Vets who were treating my dogs. All I said was I am Tonka's owner and BAM----->talking to his vet. I got faster/better service at this clinic then I have ever gotten in a human one!! They always knew the latest update and how he was doing. Even when the vets changed over they never missed a beat! Every time I called or was called no one ever rushed me or acted rude(everyone was very sweet and caring) they always took the time out for my questions and concerns. Every person I talked to was very respectful and kind to not only me and my family but to my dog. Every time I had a question, they had an answer . My bill was explained to me and they did whatever they could to make the whole situation easier on me and my pet. When I came to get my dog, Tonka's other vet Dr.Grant came in and explained everything to me for his outpatient care and answered all my questions and gave me suggestions to help with Tonka's recovery (she had also called me earlier to update me....again!). Francis (the worlds best vet tech) came in and explained all the medicines and what all the stuff on my bill was and what it was given for and why (all I did was ask). I left that office feeling confident and happy. Yes it was an exspensive bill......but I got great care and only paid for what my dog needed. And having someone there for me and my dog 24/7 was such a relief!!! They got all of Tonka's symptoms identified and solved !! I took my dog home and later that night I realized he had a small cut on his leg and I thought it might need stiches. I brought him in all stressed out and mad cuz I thought he was finally gunna get to be home and relax!! When I got there the vet took a peek and said.....go home he will be just fine, just don't let him lick it. She didn't charge me a dime!!!! And during the quick look the receptionist (Renee) came over and helped keep and eye on my 4 year old and let my daughter talk her ear off so I could talk with the vet about Tonka's condition and ask her more questions I had! Tonka's vets were amazing so were the vet techs (Francis and Trish) and the receptionists.......if your special critter needs help take them to Dr.Grant and Dr.Linney.....they will show your pet the love and care you would give them. When I brough Tonka back the second time (after an overnight stay and all the tests) he was so happy to see Dr.Grant and all the vet techs!! Can you believe it!? I just couldn't believe how nice everyone was and how patient and caring they were.....it was amazing (especially when your all stressed out and upset cuz your pet is hurt)!! You can really tell that everyone there LOVES there job and cares about all the pet's that walk through their door!!! Even my 4 year old loves the place and the people in it (she left with candy and goodies the receptionists and vet techs gave her!) !!! AWESOME!!! If my Tonka ever needs emergency care again (I hope not!) Sonora Vetrinary Specialist is where I will be taking him!!
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