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Businiess name:
United Chimney Corporation
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Review by:
citysearch c.
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Review content:
I had leak in my chimney in Dec 2010. Called around, most companies could not fix it because temperature was below 32 F. United chimney claim they had special cement and could handle the job. I was informed I have to put new cap on the chimney or it would not work. Hired them. They came did the job. Charged $449, but offered me discount of $300 if I pay cash. I did.\r
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Less than one year later, the chimney leak again. I guess their special cement did not work. Because it's under warranty, I called them again. Made appointment.\r
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1st appt: 7 - 10 am. Did not show up. Excuses were unexpected delay in previous job site, and new hired employee misplaced paperwork. But was told they are on their way and I was the next customer. \r
2nd appt:10- 12:30. Failed to show up again. No reason was given.\r
3rd appt: 4:30 - 6:00. Failed to show up again, excuse was traffic.\r
4th appt: 7-10 am. Showed up, excuse was traffic. Told me their work is fine. The leak in the form of water drop in my chimney is mysterious, gave me a list of other things I can hire them to fix. Why I am surprised? \r
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I wish I had read other people's reviews. Lesson learnt, I need to do my homework before hiring. But I appreciate all of you put your experience out. If we all do that, we will be able to protect each other.\r
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Final recommendation: stay away.
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