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Businiess name:
Automotive Solutions
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Review by:
citysearch c.
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Review content:
Paid Eddie Smith of Eddie's Automotive Solutions $3500 to remove and replace engine in my 2006 Ford Expedition. The engine was chosen by Mr. Smith and was to have a 90 day warranty. Nothing was provided in writing at time of service. Check Engine light was on at time of pickup. 6/3/11. They turned it off and said it was normal. Check Engine light came on again and returned vehicle 2 weeks after pickup. They turned it off again. 6/17/211 about a week later it came on again. 6/24/11 returned the vehicle and was told it was an internal valve issue and I would have to leave it as they had to tear the engine apart to fix. Was told when I left it that it would be covered under warranty. Was called to pick up the vehicle a week later 7/1/11. At this time I was told I had to pay over $500 as he was only covering half of the repair. I argued but was told if I wanted to pick it up I had to pay. 2 weeks later the vehicle broke down and left me stranded on the interstate. Had it towed back to automotive solutions. Picked up 5 days later and AGAIN was told I had to pay $230 for a wiring harness problem. (Associated with engine) Again I felt like I was being treated unfairly. At this point I had had it and realized he was not going to stand behind his work. I have additional issues associated with this engine and I have taken it to a different shop. I have been told this engine was not good and he should have noticed it from the start. It has a very loud tick in it and almost sounds like a diesel. I have recently filed suit to recover the ""warranty"" work I paid for as well as to recover for the faulty engine. Eddie acts like a great guy and wants to do everything by hand shake but beware he won't stand behind his work.
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