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Businiess name:
Sonic Infinity Of Tysons Cor
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Review by:
citysearch c.
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Review content:
AVOID THIS DEALERSHIP AT ALL COSTS. I was in the market for a new Infiniti and visited the new car showroom over last weekend. I dealt almost exclusively with the sales manager, Bashier. We focused on a particular car that they had in stock. We began negotiations but were unable to complete the transaction as I wanted to pay 13K (plus trade) and Bashier was at 17K.
A couple of days later I called Bash and asked if the car was still available. He said it was. I asked if we could meet somewhere in the middle of the negotiated range. He wanted me to bring in my trade so the used car manager could see if they could offer more for my trade.
I came in and gave the keys to the used car manager. At the same time I asked to see the car. I'm told now that the GM of the dealership has taken the car for a few days. I asked if the GM could bring the car back because I was ready to buy the car. When I asked how many miles the GM put on the car I was told probably over 100. At that point, I told Bash that the car was no longer a new car but was now a demo. I asked if he could contact the GM to find out if he could bring the car back and how many miles were on the car.
Now it really gets interesting. I'm told that the GM has indicated that the car is no longer available. ""It has been promised to another customer."" It seems to me that it would be bizarre for someone to buy a car and then let the GM ""borrow it"" for a few days. What I think happened is that the GM told Bashier that he put several hundred miles on the car and Bash told him that I would demand a significant discount so they decided not to make the car available anymore.
So now, the classic bait and switch begins. Turns out, Bashier found the exact same car but in a different color and with a $2200 option that I did not want. But wait, there's more good news, the used car manager advises that he can offer more for my trade in. So now, I'm thinking they'll find me another car that I wanted and I would pay something less than the $17K that the dealership had previously demanded.
Boy, was I wrong, Bash now wants $22K not 17K. After reminding him of his previous offer and him not being able to explain how I lost $5K in tradein value even though his used car manager said the trade was worth more, I walked out.
This is a morally bankrupt dealership. STAY AWAY.
Pros: Nice building
Cons: Lies; untrustworthy
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