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Businiess name:
Nelson Tire & Automotive Inc
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Review by:
citysearch c.
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Review content:
Took my car in with a fuel problem. Car would bog down like it had a tank of bad gas, sometimes at highway speed, sometimes taking off at stop light.
They had already replaced the fuel filter and oxygen sensor to no avail. This time they replaced the fuel pump, said they did something which was needed because of antifreeze mixing with oil, said spark plugs were wrong and replaced them. Gave me a bill for over $1,000 and did not address the problem with the car at all! Service light still comes on, car still stalls and behaves EXACTLY as it did when I brought it in for repair. When I asked to meet with owner, he avoided me until I showed up unexpected and after pretending to be on the phone for 30 minutes, came out yelling ""I'm not giving you any money back! You're not getting any money back! I'm keeping the money!""
Not a word about what is wrong, how can we fix this or any interest at all in taking care of a customer. Guess he needed his Christmas money.
I have disputed the charge made before the work was finished and they will not respond to my requests to fix the car.
Buyer beware!
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