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Businiess name:
San Carlos Catering Co
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Review by:
citysearch c.
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Review content:
Four of us went to the restaurant excited to enjoy a nice meal. We had heard a lot of great things about the restaurant and food. When we arrived it was not too busy, only a couple tables occupied. We were waiting at the front desk and 3 different employees made eye contact with us but did not bother to acknowledge us...that should have been the first sign. We had one gal seat us and give us our menus, we had another gal take our drink order and another take our food order. Throughout the evening we had 5 different gals servicing us. The food was good. I'm not from the Bainbridge Island area, but it's one of few Mexican restaurants from what I hear. Having a nice relaxing meal enjoying the company of each other, we had drinks and then our meal and then ordered dessert. A server brought out some of our desserts (they would not all fit on one tray so a second trip had to be made). Before all of us received our desserts, we received the bill. We thought that was a little odd, but then again the girl that brought our check didn't bring our dessert so maybe she didn't know any better. As soon as a dessert plate was empty someone was there to quickly pick it up along with anything else that was on the table that they could clear. There were no offers for refills on coffee. Two people were still working on dessert and a server came over and said, ""Oh, is there a credit card under there (the bill)."" One person in our party asked, ""Gosh, is there a hurry or something."" The gal replied, ""well yes, actually there are people that have been waiting for your table."" I talked to her on my way out and expressed how rude i thought her comment was. She said she normally wouldn't say that but there were people waiting for half an hour. I'm sorry, was that our problem?! It gave my party a lot to talk about on our drive home and not a place we would recommend to anyone we know.
Pros: Good food
Cons: Poor customer service
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