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Businiess name:
Fentons Creamery
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Review by:
citysearch c.
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Review content:
Our ""hostess"" Sophie is probably the worst greeter in history. Her rudeness alongside her depressive and ugly demeanor made my party want to go elsewhere. Her fellow host had an equally disturbing, lost, retarded, idiotic look and attitude. I DO HOPE THESE TWO GET FIRED/CANNED/REPOSITIONED! Fenton's is a popular place recommended by some of my close friends and that is the only reason I stayed an extra second. I would have never brought company if I knew how I was gonna be treated by the host staff. I do not know how people can be expected to enjoy their ice cream after experiencing poor hosting services. We took our cones/cups to go. The ice cream was good, but nothing extraordinary. You could get the same quality if you slightly defrosted some high quality ice cream you picked up at the store. None of the flavors are THAT unique. I've seen them all at a well-stocked super market. And the experience is ruined by the staff (not all of them, some of the waitresses are extra nice and deserve the attention and tip). For a $4.25 scoop of ice cream, I expect better service. $3.75 for a petite scoop, I still expect at least one smile from your hosting staff and an apology when they ignore customers. Management will hear of this complaint and I do hope they will do the right thing.
Pros: ice cream place in a nice surrounding area, you can go somewhere else
Cons: HOST STAFF, Parking is bad on busy nights, stuck-up workers who should lose their jobs
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