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Businiess name:
American Carwash Services & Repair
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Review by:
citysearch c.
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Review content:
I used to come here all the time for the last 5 or 6 years and was perfectly happy. However, I no longer like it here. You cant just show up anymore and get your oil changed, you have to make an appointment and wait outside of your car in their dirty waiting area. I mean really, the rude old lady working in there can at least take 5 minutes to dust off a chair or pick up news papers strewn about. \r
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Then I wait 20 minutes after my appointment time for them to even bother getting to my car. I forgot to mention I told them i was on my lunch break and needed this finished in under and hour. When they did finally get to my car they took their sweet old time and then the woman at the counter had no idea how to input the coupon I had with me. So she had to call in every single mechanic they had there to figure it out. By the time I left the entire appointment took over an hour and a half for JUST an oil change. Thats sort of ridiculous to me when it used to only be 20 minutes tops. \r
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I also saw them interact with other customers who werent aware of all the changes and they were very disinterested in making them happy or providing them with service. Most customers left there unhappy the day I was in. \r
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Would not tell a friend thats for sure....
Cons: have to make an appointment, poor service, rude employees
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