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Businiess name:
Camarone's Mexican Grill
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Review by:
citysearch c.
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Review content:
After seeing the rating of this restaurant on Citysearch on vacation - we were excited to try it out. The rating couldn't be farther off. The food was bland, standard Mexican - like any mall chain in America. But it was the Scottsdale service that really stood out - it was awful. The waiter dodged our questions and upsold us to a more expensive Margarita when we mentioned we wanted ice in the margarita - yes they charge extra for ice. He refused to tell us the price of maragaritas when directly asked, and when my wife ordered a happy hour maragarita from the bar - he happily charged us 75% more without a mention. Every request was either dodged, not answered or not fulfilled. Juan's frequent lame attempts to upsell our every move were sleazy and discouraging. This is not a restaurant we would recommend - nor return to. Juan #10290 also felt free to answer his cell phone on the dining floor and chat with other servers while / prior to taking our order. I've rarely received such awful service in any other restaurant in the U.S.A.
Pros: The building was decorated nicely and parking at the strip mall was easy.
Cons: Service, waiters, wait-staff, deceptive upsell policies, food, attitude.
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