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Businiess name:
Santa Clarita Athletic Club
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Review by:
citysearch c.
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Review content:
I have been a member of various gyms since I was in High School. Powerhouse in Santa Clarita has been the worst experience I have ever had! The spinning bikes were faulty for the first 5 months of my membership. On multiple occasions, myself, others, and instructors came un-clipped during the class and nearly fell off of the bikes.\r
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Recently, my husband and I, had to cancel our membership (due to moving to attend graduate school). There are no Powerhouses in the area we now live in, yet we were charged an early cancellation fee of $150 per person, had to pay the last month's fee on top of that, AND received a charge for a ""yearly enhancement fee."" All of this despite the fact we 1. had not been there for a full year and 2. we just canceled our contract. Additionally, when I inquired about the additional charge, the staff manager told me the charge was not from Powerhouse. However, once I called the following week someone else told me it was. I am still awaiting a response from the general manager regarding this 'extra' fee. Until then, the membership cost us $60 a month (reasonable), but the cancellation cost $390!!!!\r
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Please save yourself the misery and find another gym. Yes, the instructors are wonderful (except one that uses class time to conduct an 'infomercial' for her detox products), but the equipment is a liability waiting to happen, the staff is un-knowledgeable, and frankly...the place is a SCAM.
Pros: Great Spinning Instructors
Cons: Everything Else
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