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Businiess name:
Santa Clarita Athletic Club
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Review by:
citysearch c.
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Review content:
I would not recommend this gym. They also filed for bankruptcy last year. This is what happened to me. \r
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I was a member for 3 years at Athletic Club. I ended up quitting due to very unprofessional and unethical business practice of this club. 2 out of 3 years which I was a member, they overcharged double fee by automatic bank withdraw. I checked my bank statement several times during my first year, but I did not pay attention to it after a while which was my big mistake. Well, that could happen to anybody.\r
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Unethical part of their business practice is that after I notified club about overcharging, they never returned a single telephone call. I even visited their office during business hours and was refused to meet with any accounting or management staff. They were there, but did not want to talk with me or face my complaint. Needless to say that I never recovered my money from them. \r
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Surprisingly this happened to several other club members whom I was taking the same classes with. None of them recovered their money directly from them or received any feedback from accountng dept and the management. The front desk people are nice, but most of them are part time college students who were kept outside any real business practice of gym.\r
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Please check their Better Business Bureau rating which last time I checked showed F. Also, please be aware that they filed BANKRUPTCY last year. All the instructors are very nice and great! but I decided to go somewhere else. \r
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If you decide to join this club, I strongly suggest to check your bank statement every month.
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